Shipping Policy

Shipping Policy

This Shipping Policy outlines how we handle the packaging, dispatch, and delivery of products offered by Guangzhou Tianhe District Changxing Street Big Crocodile Leather Goods Shop, located at Room 301-G835, Building 12, No. 804 Tianyuan Road, Tianhe District, Guangzhou.

By placing an order, you agree to the following shipping terms.

1. Shipping Availability

We provide shipping services to various domestic regions. Shipping to additional locations may be arranged depending on logistics options and product conditions.

2. Order Processing Time

Orders are processed once confirmation is received.
Most of our general-goods handbags are ready stock, allowing for quick preparation.
Processing times may vary depending on order quantity or stock availability.

3. Packaging

All products are packed securely to protect them during transportation.
Bulk orders may be packed in cartons or grouped packaging based on product type.

4. Shipping Methods

We work with reliable logistics carriers to deliver orders efficiently.
Shipping options may include:

Standard domestic delivery
Express delivery (if available)
Bulk cargo logistics for large wholesale orders

Final shipping arrangements depend on product quantity and available carriers.

5. Shipping Fees

Shipping fees depend on:

Destination
Package weight and volume
Delivery method
Order size (retail or wholesale)

Shipping costs will be confirmed before dispatch.

6. Delivery Time

Delivery times vary based on logistics provider and destination.
We cannot guarantee exact delivery dates, but we ensure that orders are shipped out as soon as possible after processing.

7. Tracking Information

Tracking may be available depending on the logistics service used.
If tracking is available, we will provide the relevant details after dispatch.

8. Delays and Exceptions

Shipping delays may occur due to:

Weather conditions
Logistics network issues
Peak seasons
Unexpected transportation disruptions

We will assist in following up with the logistics provider but cannot control external delays.

9. Lost or Damaged Packages

If a package is lost or arrives damaged:

Please contact us with the order details and photos (if applicable).
We will help coordinate with the logistics provider to resolve the issue based on actual circumstances.

10. Incorrect Address

Customers are responsible for providing accurate shipping details.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

11. In-Store Pickup

Buyers who wish to inspect or collect goods directly may visit our location in Tianhe District.
Please arrange in advance if pickup is required.