Terms & Conditions
These Terms & Conditions govern the use of our products and services provided by Guangzhou Tianhe District Changxing Street Big Crocodile Leather Goods Shop, located at Room 301-G835, Building 12, No. 804 Tianyuan Road, Tianhe District, Guangzhou.
By placing an order or engaging with our business, you agree to the following terms.
1. General Conditions
- We specialise in the wholesale and retail of general-goods handbags.
- We reserve the right to refuse service to anyone for any reasonable business-related reason.
- Product availability may vary based on stock conditions.
2. Product Information
- We strive to ensure that product descriptions, specifications, and images are accurate.
- Minor variations in colour, size, or material may occur due to manufacturing processes or lighting differences.
- Such minor discrepancies do not qualify as product defects.
3. Orders
- All orders are subject to acceptance and product availability.
- For wholesale orders, clients may be required to confirm quantities, styles, and other details before processing.
- We reserve the right to cancel or modify orders due to stock limitations or operational reasons.
4. Pricing
- Product prices are provided based on the agreed terms at the time of purchase.
- Prices may change due to material costs, supply conditions, or market factors.
- Quoted prices do not include shipping fees unless specifically stated.
5. Payment
- Payments must be completed according to the agreed method before order dispatch.
- Unpaid or partially paid orders will not be processed or shipped.
- For wholesale clients, additional terms may apply based on order size.
6. Shipping & Delivery
- Shipping is arranged according to our Shipping Policy.
- Delivery times may vary depending on logistics providers, destination, and external conditions.
- Risk of loss transfers to the customer once the goods are handed over to the logistics carrier.
7. Returns & Refunds
- Returns, replacements, and refunds follow our Refund & Return Policy.
- Only items that meet the eligibility requirements will be accepted.
- We reserve the right to determine whether products qualify for return or refund.
8. Quality Issues
- Customers must inspect the goods upon receipt.
- Any concerns regarding defects or incorrect shipments should be reported promptly with supporting evidence.
- Solutions may include returns, exchanges, or refunds depending on the situation.
9. Customer Responsibilities
Customers are responsible for:
- Providing accurate order and shipping information
- Inspecting goods upon delivery
- Following guidelines for product usage and care
Incorrect information or misuse may invalidate claims related to returns or damages.
10. Limitation of Liability
- We are not responsible for delays or losses caused by third-party logistics providers.
- We are not liable for indirect, incidental, or consequential damages arising from product use.
- Our maximum liability is limited to the value of the original purchase.
11. Use of Information
Any information provided by customers will be handled according to our Privacy Policy.
We do not sell or trade customer data.
12. Changes to Terms
We may update or modify these Terms & Conditions when necessary to reflect operational or regulatory changes.
Updated terms take effect once published or communicated.
13. Governing Principles
All transactions and interactions follow reasonable business practices and applicable commercial norms.