Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect information when customers interact with Guangzhou Tianhe District Changxing Street Big Crocodile Leather Goods Shop, located at Room 301-G835, Building 12, No. 804 Tianyuan Road, Tianhe District, Guangzhou.
By accessing our services or purchasing our general-goods handbags (“products”), you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

1.1 Personal Information You Provide

  • Name

  • Order details

  • Delivery information

  • Any information you voluntarily provide when making an inquiry or purchase

1.2 Non-Personal Information

  • Product preferences

  • Browsing behaviour (if interacting through online platforms)

  • General statistical or usage data that does not identify you personally

2. How We Use Your Information

We may use the collected information for purposes including:

  • Processing orders and arranging delivery

  • Providing product information or responding to inquiries

  • Improving product selection and customer experience

  • Managing wholesale or retail transactions

  • Internal record-keeping and operational purposes

3. Information Sharing and Disclosure

We do not sell or trade customer information.
Information may only be shared under the following circumstances:

  • With logistics partners for shipping and delivery

  • With service providers involved in order processing

  • When required by applicable laws or regulations

4. Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, or disclosure.
However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain customer information only for as long as necessary for operational, legal, or business purposes.
Information related to completed transactions may be kept for internal records.

6. Your Rights

Customers may request:

  • Access to the information we hold

  • Correction of inaccurate information

  • Deletion of information when legally permitted

  • Clarification on how their data is used

Requests will be handled within reasonable operational capability.

7. Third-Party Services

If you interact with us through third-party platforms (such as messaging apps, online marketplaces, or social channels), their own privacy policies may also apply.
We are not responsible for how third parties handle your data.

8. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect operational adjustments or regulatory requirements.
Changes will apply once the updated policy is published or communicated.

9. Contact for Privacy Matters

If you have questions regarding this Privacy Policy or how your data is handled, you may contact us through the same channel used to place your inquiry or order.

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